Privacy Policy

1 Information We Collect

When you submit an enquiry through our website contact forms, Meta lead forms (Facebook or Instagram ads), or WhatsApp, we may collect the following information:

• Full name
• Phone number (including WhatsApp number)
• Email address
• Property interest (apartment, villa, townhouse)
• Budget range and purchase timeline
• Purpose of purchase (investment or end use)

2 How We Use Your Information

Your information will be used solely for the following purposes:

• To respond to your property enquiry and provide relevant information
• To share floor plans, pricing, and payment plan details
• To contact you by phone, email, SMS, or WhatsApp regarding your property interests
• To schedule property viewings or consultations
• To send you relevant property updates and listings that match your requirements
• To improve our services and marketing communications

By submitting our lead form or contact form, you agree to be contacted by Impressive Real Estate LLC by phone, email, SMS, or WhatsApp regarding your property interests.

3 Data Sharing & Third Parties

We respect your privacy. Your personal information will not be sold, rented, or shared with third parties for their own marketing purposes.

We may share your information only in the following limited circumstances:

• With property developers (such as Sobha Realty, Emaar, DAMAC) strictly to fulfil your property enquiry
• With our internal team members who manage your enquiry
• With Meta Platforms, Inc. for audience matching and ad performance purposes, in accordance with Meta's Data Policy
• When required by UAE law or legal authority

4 Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable UAE laws and regulations. If you wish to have your data deleted, please contact us using the details below.

5 Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications at any time by contacting us
• Withdraw consent for us to contact you

6 Cookies & Website Tracking

Our website uses the Meta Pixel to track visitor interactions and improve the performance of our Facebook and Instagram advertising campaigns. This helps us show relevant property listings to people who have visited our website.

You can opt out of Meta's data use by visiting Meta's Privacy Policy.

7 Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8 Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.